Establish contact with the customer and review the Scope of Work. If possible, do a property walk with the customer to review any key areas they want the technicians to focus on.
Walk the property and review the area for potential threats to safety, possible damage to the property, existing damage, and other obstacles.
Take photos of the entire work area prior to making any changes or movements. This can be helpful if you need to replace furniture, flower pots or other decorations.
Remove any obstacles in the way of performing the work. Move them clearly away from the worksite so they do not become an obstacle in other areas.
Take photos of the cleared areas for liability and marketing purposes. Take not of the location and angles that you took the photos as you will need to try to take another photo from the exact same angle. This will give you good "Before & After" photos for your portfolio.
If your setup require as a constant flow of water, connect your water supply line to the customer's water tap.
Pull out all your require equipment including pressure washer, wands, nozzle, surface cleaners, etc.
Pull out your high pressure hose completely for pressure washing projects. Extending the hoses out completely, lowers the probability that they will become tangled and allows you to plan their routing without damaging the property.
Inspect all of your equipment before beginning your cleaning. You should have the appropriate nozzle on your wands, the surface cleaners cleaning nozzles should be spinning freely, etc. If there is any issue with the equipment, sort it out before you begin work.